Product Return Policy

Product Return Policy

Goods purchase is not returnable, refundable or exchangeable due to change of heart except for cases such as:

Case Policy How Delivery charges borne by
  Return to Shineclub2u Resend to customer
Damaged upon receipt due to delivery negligence Exchangeable If not satisfy on damage item you received, please direct reject & return to dispatch. Shineclub2u {Email a scanned image of the return delivery receipt . we will compensate this amount to your bank account} Shineclub2u
Manufacturing defect Returnable & Exchangeable Email photo of the items and then upon approval, send the items back to us within 14 days.
Wrong item sent due to our mistake
Lost during delivery Replaceable A replacement will be sent to you after investigation with our delivery provider. Allow 2 weeks turnaround. N/A

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We Accept